Customer Support for Your Global Business
Get assistance with your account, business profile, product listings, buyer enquiries, supplier services, memberships, verification, payments and technical issues.
Request submission
Account assistance
Buyer and supplier help
How can we help?
Select your issue category and send us complete details for faster assistance.
What do you need help with?
Choose the most relevant category so your request can reach the appropriate support team.
Account and Login
Help with registration, login, password reset, account access and profile updates.
Get account help →Buyer Enquiries
Assistance with purchase requirements, supplier responses, quotations and buyer enquiries.
Get buyer support →Supplier Support
Help with supplier registration, company profiles, lead access and marketplace services.
Get supplier help →Business Listings
Support for adding, editing, reviewing or removing company and product information.
Manage listings →Membership and Payments
Assistance with plans, activation, billing, payment status, invoices and premium services.
Get billing help →Technical Support
Report errors, broken pages, upload issues, notification problems and other technical difficulties.
Report a technical issue →Get the right assistance faster
Submit complete and accurate information so our support team can understand your issue and provide the most relevant response.
Never share your password, OTP, complete card number or confidential banking credentials through a support request.
Select a category
Choose the support topic that best matches your issue.
Describe your issue
Add your account, listing or payment details clearly.
Receive assistance
Our support team will review the request and respond.
Submit your support request
Complete the form with correct contact details and a clear explanation of the issue you are experiencing.
Email Support
info@worldwideexporter.inSupport Availability
Requests can be submitted online at any time.
Secure Communication
Use your registered email address whenever possible.
Support Request Form
Fields marked with an asterisk are required.
Customer support FAQs
Find answers to common questions about accounts, listings, memberships and platform support.
Use the “Forgot Password” option available on the login page. Enter your registered email address and follow the password reset instructions sent to your inbox.
Sign in to your account and open the relevant company profile or product listing from your dashboard. Use the edit option to update the information and submit it for review.
Provide your registered email, membership plan, payment date, amount, transaction reference and payment status. Do not share your card number, OTP, PIN or banking password.
Select “Report Fraud or Abuse” in the support form and provide the company name, profile URL, email address, messages and relevant evidence. Avoid making further payments until the matter has been independently verified.
No. Worldwide Exporter helps businesses discover and contact one another, but users should independently verify identities, products, documents, payments and commercial terms before entering into a transaction.
Still need assistance?
Send a detailed support request and our team will review your account, listing, membership or technical issue.