Frequently Asked Questions

Worldwide Exporter is a global B2B marketplace that helps manufacturers, suppliers, exporters, importers, wholesalers, distributors and buyers discover and connect with one another.

Manufacturers, suppliers, exporters, importers, wholesalers, distributors, service providers and business buyers can use the platform.

Worldwide Exporter primarily provides a business discovery and connection platform. Transactions are normally conducted directly between independent buyers and suppliers.

Yes. The platform is designed to support business discovery and trade connections across countries and industries.

Open the registration page, select your business role, provide accurate contact and company information, create a secure password and complete any required verification.

Use the Forgot Password option on the login page and follow the password-reset instructions sent to your registered email address.

You may update account details through your profile settings. Additional verification may be required for important contact changes.

Submit an account-closure request through Customer Support. Closure may be subject to pending payments, disputes and legal retention requirements.

Open a relevant product or supplier listing and use the enquiry option. Include specifications, quantity, destination and expected timeline.

Provide complete requirements, product specifications, quantity, delivery location, packaging expectations and preferred commercial terms.

No marketplace can guarantee every supplier or transaction. Buyers should independently verify identity, registration, products, certificates and payment details.

Verify the supplier identity, bank account ownership, quotation, specifications, delivery terms and refund conditions before making payment.

Register as a supplier and complete your profile with accurate company details, business categories, products, services, certifications and export capabilities.

Sign in to your dashboard and use the product-management section to add or update titles, images, descriptions, specifications and minimum order quantities.

Listings may be reviewed for accuracy, quality, duplicate content, prohibited products, misleading claims and policy compliance.

A listing may be removed for prohibited products, inaccurate claims, copyright issues, duplicate content or other policy violations.

Certain memberships, promotions, verification features, advertisements or premium listing services may require payment.

Paid services are generally activated after successful payment confirmation and any required verification.

Refund eligibility depends on the purchased service, activation status, applicable terms and legal requirements.

Use Customer Support and select Membership and Payment Support. Provide your registered email, plan, payment date, amount and transaction reference.

Verification may indicate that selected identity or business details were reviewed. It does not guarantee product quality, reliability or transaction success.

Use the Customer Support page, choose Report Fraud or Abuse and provide the profile URL, company name, messages and relevant evidence.

Never share passwords, OTPs, card PINs, complete card numbers, banking passwords or unnecessary identity documents.

Verify identities, licences, bank details, samples, written agreements, payment terms, logistics and customs requirements.

Information may be used to operate accounts, display listings, process enquiries, provide support, improve services, prevent fraud and comply with legal requirements.

Visit the Customer Support page and submit your registered email, issue category, subject and complete details.

Response time depends on the issue, request volume and information provided. Complete requests can usually be reviewed more efficiently.

Yes. Supported file types and size limits are displayed on the support form. Do not upload passwords, OTPs or confidential financial details.