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Global B2B Marketplace
User Agreement

Terms and Conditions

These Terms and Conditions govern your access to and use of the Worldwide Exporter website, business marketplace, listings, enquiries, memberships and associated services.

Last updated: 16 July 2026 Contact Support
01

Acceptance of Terms

Agreement to the rules governing our platform.

Welcome to Worldwide Exporter. These Terms and Conditions constitute a legal agreement between you and Worldwide Exporter regarding your access to and use of our website, marketplace, business directory, product listings, trade enquiries and related services.

By visiting, registering, submitting information, purchasing a membership or using any part of the platform, you confirm that you have read, understood and agreed to these Terms and Conditions.

If you do not agree with these terms, you should not access, register with or use the platform.

02

Eligibility

Who may access and use Worldwide Exporter.

You may use our services only if you are legally capable of entering into a binding agreement under the laws applicable to you.

If you use the platform on behalf of a company, organisation or other legal entity, you confirm that you have authority to bind that entity to these Terms and Conditions.

Users who are prohibited from receiving services under applicable laws or sanctions may not use the platform.

03

User Accounts

Responsibilities related to registration and login access.

Some platform features may require account registration. You agree to provide accurate, complete and current information during registration and to keep your account information updated.

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You are responsible for all activities performed through your account.
  • You must notify us promptly if you suspect unauthorised account access or misuse.
  • You must not create fake, duplicate, misleading or unauthorised accounts.
  • You must not sell, transfer, rent or share your account without written permission.

We may request identity, business or contact verification before activating or continuing an account.

04

Our Marketplace Role

Worldwide Exporter connects independent business users.

Worldwide Exporter provides an online B2B marketplace and business discovery platform that helps buyers, manufacturers, suppliers, exporters, importers, wholesalers and distributors connect with one another.

Unless expressly stated otherwise, Worldwide Exporter is not a buyer, seller, manufacturer, supplier, exporter, importer, distributor, agent, broker or representative in transactions between users.

Users are responsible for independently verifying the identity, authority, quality, legality, credibility and commercial reliability of other users before entering into any transaction.

05

Business and Product Listings

Standards for information published on the platform.

Users may be permitted to publish company profiles, product listings, services, trade leads, images, documents, contact details and other business information.

You agree that all submitted content must:

  • Be accurate, genuine, lawful and not misleading.
  • Relate to products, services or businesses you are authorised to represent.
  • Not infringe intellectual property, privacy, publicity or contractual rights.
  • Not contain false certifications, fake reviews, deceptive pricing or fraudulent claims.
  • Not promote prohibited, illegal, counterfeit, unsafe or restricted products.
  • Not contain malicious files, viruses, spam, unauthorised advertising or harmful code.

We may review, edit, reject, suspend or remove any listing that violates these terms, applicable law or our platform standards.

06

User Conduct

Activities that are not permitted on the platform.

While using Worldwide Exporter, you must not:

  • Engage in fraud, impersonation, deception or identity misrepresentation.
  • Use the platform for illegal, abusive, threatening, defamatory or discriminatory activities.
  • Collect, copy, scrape or harvest user data without lawful permission.
  • Send unsolicited bulk messages, spam or misleading promotional communications.
  • Attempt to gain unauthorised access to accounts, databases, servers or website systems.
  • Interfere with website performance, security, availability or normal operation.
  • Upload viruses, malware, automated scripts or harmful technical material.
  • Use another user's content, trademarks or business identity without permission.
  • Circumvent platform restrictions, verification processes, security features or account limitations.
07

Transactions Between Users

Users remain responsible for their commercial arrangements.

Any quotation, order, payment, contract, shipment, delivery, inspection, warranty, return, refund or other commercial arrangement made between users is solely between those users.

Before entering into a transaction, users should independently verify:

  • The legal identity and registration of the business.
  • Product quality, specifications and authenticity.
  • Prices, taxes, duties and payment conditions.
  • Shipping, insurance, customs and delivery arrangements.
  • Licences, certifications and regulatory compliance.
  • Return, warranty, dispute and refund policies.

Worldwide Exporter does not guarantee that a transaction will be completed, successful, profitable, secure or legally compliant.

08

Payments, Memberships and Fees

Conditions applicable to paid services.

Certain services, memberships, advertisements, listings, verification services or promotional features may require payment.

  • Applicable charges will be displayed or communicated before purchase.
  • You agree to provide accurate billing and payment information.
  • Taxes, duties and payment processing charges may apply as required.
  • Membership features and duration will depend on the selected plan.
  • Paid services may be activated only after successful payment confirmation.
  • Fees are generally non-refundable unless a refund is specifically approved or required by applicable law.

We may revise prices, features and membership plans. Changes will not normally affect an already purchased plan during its active validity period unless otherwise stated.

09

Intellectual Property Rights

Ownership of platform content and user-submitted material.

The Worldwide Exporter name, logo, website design, software, database structure, graphics, text, icons and original platform content are owned by or licensed to Worldwide Exporter and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, republish, reverse engineer or commercially exploit platform content without prior written permission.

You retain ownership of content submitted by you. By submitting content, you grant Worldwide Exporter a worldwide, non-exclusive, royalty-free licence to host, store, display, reproduce, format, distribute and promote that content for operating and marketing the platform.

You confirm that you have all necessary rights and permissions to submit and publish your content.

10

Third-Party Services and Links

External services operate under their own terms.

The platform may contain links to third-party websites, payment gateways, logistics providers, social networks, advertisements, verification providers or external services.

Worldwide Exporter does not control and is not responsible for the content, availability, accuracy, security, policies or practices of third-party services.

Your use of a third-party service is subject to that provider's own terms, privacy policy and commercial conditions.

11

Disclaimer of Warranties

The platform is provided on an availability basis.

To the maximum extent permitted by applicable law, the website and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The platform will always be uninterrupted or error-free.
  • Every user, company, product, service or listing is genuine, accurate or verified.
  • Enquiries will result in sales, purchases, contracts or business opportunities.
  • Products or services offered by users will meet your expectations.
  • Information displayed on the platform will always be complete, current or error-free.

Any verification badge or status offered by the platform may indicate that selected information or documents were reviewed. It does not constitute a guarantee, certification, endorsement or warranty of a user's reliability or product quality.

12

Limitation of Liability

Limits applicable to platform-related claims.

To the maximum extent permitted by applicable law, Worldwide Exporter and its owners, directors, employees, affiliates, agents and service providers will not be liable for indirect, incidental, special, exemplary, punitive or consequential damages.

This includes loss arising from:

  • Business interruption or loss of profits.
  • Failed, delayed or fraudulent transactions.
  • Product defects, non-delivery or payment disputes.
  • Loss of data, reputation or business opportunities.
  • Unauthorised access, viruses or third-party conduct.
  • Reliance on listings, profiles, enquiries or user content.

Where liability cannot legally be excluded, our total liability will be limited to the amount paid by you directly to Worldwide Exporter for the specific service giving rise to the claim during the preceding twelve months.

13

Indemnification

Responsibility for claims arising from your use.

You agree to indemnify and hold harmless Worldwide Exporter, its owners, directors, employees, affiliates, agents and service providers from claims, losses, damages, liabilities, penalties, costs and expenses arising from:

  • Your use or misuse of the platform.
  • Your violation of these Terms and Conditions.
  • Your listings, messages, documents or submitted content.
  • Your violation of intellectual property, privacy or other third-party rights.
  • Your business activities, transactions or disputes with another user.
  • Your violation of applicable laws or regulations.
14

Suspension and Termination

When access may be restricted or removed.

We may restrict, suspend or terminate an account, listing or service access where we reasonably believe that:

  • These Terms and Conditions have been violated.
  • Information provided is false, misleading or fraudulent.
  • The account creates a security, legal or reputational risk.
  • The user has engaged in spam, abuse or prohibited conduct.
  • A legal authority or regulatory obligation requires action.
  • Fees remain unpaid or payment is reversed.

Where appropriate, we may remove content, cancel services, preserve records or cooperate with legal authorities.

Users may request account closure through our contact page, subject to outstanding obligations, legal retention requirements and active disputes.

15

Governing Law and Disputes

Legal framework applicable to these terms.

These Terms and Conditions will be governed by and interpreted according to the laws of India, without regard to conflict of law principles.

Before initiating formal legal proceedings, users are encouraged to contact us and attempt to resolve the dispute in good faith.

Subject to applicable law, courts located in the jurisdiction where Worldwide Exporter maintains its registered office will have exclusive jurisdiction over disputes relating to the platform or these Terms and Conditions.

16

Changes to These Terms

Terms may be revised as the platform evolves.

We may revise these Terms and Conditions to reflect changes in our services, business model, platform features, legal requirements or security practices.

Updated terms will be published on this page with a revised “Last updated” date.

Your continued use of Worldwide Exporter after revised terms become effective constitutes acceptance of those revised terms.

Terms Support

Contact Worldwide Exporter

For questions about these Terms and Conditions, memberships, account restrictions, listings or platform services, contact our support team.